The Ritz-Carlton, Laguna Niguel

Dana Point, the city The Ritz-Carlton, Laguna Niguel is inArea photo: Dana PointPhoto: Photograph by Don Ramey Logan, CC BY-SA 3.0

Hotel in Dana Point · 10 amenities verified · 24 questions answered

One Ritz Carlton Dr, Dana Point, CA 92629

60.5

Journeyed Score

Out of 100 · as of · formula settled-1.1-facts

How it is computed

What this place offers

Each item shows where it was stated and when it was last checked.

Internet and office

Outdoor

Parking and facilities

Services

Accessibility

  • Accessible roomshotel website · checked
  • Accessibility features: Roll-in shower, Lowered sink, counter or peephole, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked
Show all 12 amenities and details

Contact details

  • Phone: (949) 240-2000Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Website: ritzcarlton.comOverture Maps Places, overture-places@2026-09-23.1 · checked

Every detail, rated

14 of 196 details rated · 14 based on the hotel's own website · updated Oct 3 2026

Thanks, counted. Your vote moves the rating at the next update.

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Each line is one specific claim about this hotel. Agree or disagree: every vote moves the rating from 0 to 100, and older votes count for less. A number appears only when the hotel's own website (or its brand standard) backs a claim, or once 5 people have voted; ratings from votes alone are marked Early until 20 votes. No reviews, no text. Ratings never change the score.

Sleep

  • Are the mattresses firm?

    Not enough votes yet · be the first

  • Are the pillows comfortable?

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  • Do the sheets feel crisp and cool?

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  • Does the room get fully dark at night?

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  • Are the rooms quiet at night?

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19 Sleep details: show the rest

Mattress brand, Pillow options, Sheet thread count, Bed comfort, Sleep quality, Sagging or springs, Pillow firmness, Pillows per guest, Bed sizes, Duvet or blanket, Sheet material, Linen brand, Noise sources, Sleep amenities.

Agree or disagree on all 19 Sleep details

Bathroom

  • Is the water pressure strong?

    Not enough votes yet · be the first

  • Does the hot water come quickly?

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14 Bathroom details: show the rest

Bathroom size, Toiletries, Towels, Seconds to hot water, Shower and tub, Bathroom privacy, Slow drain, Bathroom fan, Counter space, Toiletry format, Toiletries brand, Bathroom features.

Agree or disagree on all 14 Bathroom details

Room

  • Is the AC quiet at night?

    Not enough votes yet · be the first

20 Room details: show the rest

AC and heating, Desk and workspace, Outlets or USB by the bed, View, Room size, Room size (sq ft), Room condition, Room location, What the window faced, Type of AC, Lighting, Closet and drawers, Empty fridge, Streaming on the TV, In-room features, Minibar charging, Kitchen, Windows open, Views by room type.

Agree or disagree on all 20 Room details

Cleanliness

  • Are the rooms clean on arrival?

    Not enough votes yet · be the first

9 Cleanliness details: show the rest

Smell, Bathroom cleanliness, Fresh bedding, Floors and carpet, Lobby and halls, Daily cleaning, Bugs or pests, Smoke smell.

Agree or disagree on all 9 Cleanliness details

Arrival and check-in

  • Check-in starts at 4:00 PM

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • You can check in at 18

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • The front desk is staffed around the clock

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • Does check-in take under 10 minutes?

    Not enough votes yet · be the first

17 Arrival and check-in details, 3 rated: show the rest

Check-in experience, Room ready on time, Early check-in granted, Late checkout granted, Deposit hold, Deposit release, Finding the entrance, Parking entrance, Valet wait, ID and payment at check-in, Phone as room key, Early check-in fee, Bag storage.

Agree or disagree on all 17 Arrival and check-in details

Food and drink

  • Is the breakfast good?

    Not enough votes yet · be the first

  • Are eggs served at breakfast?

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18 Food and drink details: show the rest

Breakfast variety, Breakfast hours, Coffee quality, In-room coffee, Breakfast style, Breakfast crowding, Breakfast kept stocked, Dietary options at breakfast, Breakfast price, Coffee brand, Hotel restaurant, Hotel bar, Restaurants and bars, Room service hours, Snack market, Food within a short walk.

Agree or disagree on all 18 Food and drink details

Service

  • Is the front desk helpful?

    Not enough votes yet · be the first

9 Service details: show the rest

Housekeeping frequency, Staff friendliness, Request response time, Problems fixed, Concierge, Bell staff, Languages spoken, Packages for guests.

Agree or disagree on all 9 Service details

Property

  • There is parking on site

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • There is a fitness room

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • There is meeting space or a business center

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • There are EV chargers on site

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • Is parking easy?

    Not enough votes yet · be the first

24 Property details, 4 rated: show the rest

Elevator wait, Pool crowding, Gym equipment, Pool temperature, Pool size, Pool loungers, Sun on the pool deck, Pool hours, Gym hours, Spa facilities, Spa quality, Laundry, EV charger type, Guest elevators, Rooms last renovated, Rooftop, Security, Lobby atmosphere, Construction noise.

Agree or disagree on all 24 Property details

Connectivity

  • Wi-Fi is free

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • Is the Wi-Fi fast enough to stream?

    Not enough votes yet · be the first

9 Connectivity details, 1 rated: show the rest

Wi-Fi reliability, Wi-Fi upload, Video calls, Getting online, Cell signal, Phone carrier, Wired internet.

Agree or disagree on all 9 Connectivity details

Location

  • There is a free airport shuttle

    15

    Based on the hotel's own website, which says otherwise, checked Oct 2 2026 · No votes yet

13 Location details, 1 rated: show the rest

Walkability, Walking at night, Getting around without a car, Rideshare pickup wait, The block, Nearest airport, Nearest beach, Union Station, Nearest Metro rail stop, Nearest grocery store, Nearest freeway, Travel times to landmarks.

Agree or disagree on all 13 Location details

Money and tipping

  • Self parking costs $75 a night

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • Valet parking costs $75 a night

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

  • Is $3 to $5 a night a typical housekeeping tip?

    Not enough votes yet · be the first

13 Money and tipping details, 2 rated: show the rest

Valet tip, Bell staff tip, Unexpected fees, Which unexpected fees, Resort fee covers, Gratuity policy, True total per night, Value for money, Concierge tip, Resort fee amount.

Agree or disagree on all 13 Money and tipping details

Accessibility

  • Accessible rooms have roll-in showers

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

5 Accessibility details, 1 rated: show the rest

Step-free route, Accessible room as booked, Elevator out of service, Bed height.

Agree or disagree on all 5 Accessibility details

Families

6 Families details: show them

Cribs and extra beds, Connecting rooms, Kids stay free, Kids menu, Kids pool, Good for kids.

Agree or disagree on all 6 Families details

Pets

  • Two pets per room are allowed

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

6 Pets details, 1 rated: show the rest

Pet fee, Pet weight limit, Pet amenities, Pets left alone, Pet welcome.

Agree or disagree on all 6 Pets details

Policies

  • The property is smoke-free

    85

    Based on the hotel's own website, checked Oct 2 2026 · No votes yet

6 Policies details, 1 rated: show the rest

Cancellation, Quiet hours, Late checkout fee, Local guests, Visitors.

Agree or disagree on all 6 Policies details

Events and seasons

5 Events and seasons details: show them

Pool party or DJ, Game or event crowds, Weddings and private events, Nearest stadium or arena, Nearest convention center.

Agree or disagree on all 5 Events and seasons details

Sustainability

3 Sustainability details: show them

Green certifications, Linen reuse option, Water refill stations.

Agree or disagree on all 3 Sustainability details

Every statement, rating, basis and vote count is in the Markdown and JSON versions of this page.

Questions about the details

Does check-in at The Ritz-Carlton, Laguna Niguel start at 4:00 PM?

Journeyed rates the statement "Check-in starts at 4:00 PM" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 2 2026. Source: Journeyed detail rating, checked .

Can you check in at 18 at The Ritz-Carlton, Laguna Niguel?

Journeyed rates the statement "You can check in at 18" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 2 2026. Source: Journeyed detail rating, checked .

Is there parking on site at The Ritz-Carlton, Laguna Niguel?

Journeyed rates the statement "There is parking on site" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 2 2026. Source: Journeyed detail rating, checked .

Is there a gym at The Ritz-Carlton, Laguna Niguel?

Journeyed rates the statement "There is a fitness room" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 2 2026. Source: Journeyed detail rating, checked .

See all 14 rated details as questions

Tipping in Los Angeles hotels

General US guidance, not specific to this hotel.

  • Housekeeping: $2 to $5 per night, left daily with a note 1
  • Housekeeping: $2 to $5 per night (citing the American Hotel and Lodging Association); $5 to $20 at luxury hotels 2
  • Bell staff: $2 for the first bag, $1 for each additional bag 1
  • Bell staff: $2 per bag, up to $5 for a bulky or heavy bag 2
  • Valet: $2 to $5 when the car is returned to you 1
  • Valet: $2 to $5 2
  • Concierge: Nothing for answering questions; $5 to $10 for tickets or reservations 1
  1. The Emily Post Institute, General Tipping Guide, checked . The page shows no published date.
  2. AFAR, The Complete Guide to Tipping Hotel Staff in the U.S., updated , checked . Housekeeping range attributed to the American Hotel and Lodging Association.

What guests mention

No counted guest mentions yet.

Where you'll be

One Ritz Carlton Dr, Dana Point, CA 92629

In Dana Point, Los Angeles area. Closest landmark: Lake Forest, 12.0 mi.

Distances to places people visit

Straight-line miles from the hotel's map location (Overture Maps Places, overture-places@2026-09-23.1, checked ) to each landmark.

Things to know

Hotel policies

Safety and property

  • Accessible roomshotel website · checked
  • 24-hour front deskhotel website · checked
  • Parking availablehotel website · checked
  • EV charginghotel website · checked
  • Accessibility features: Roll-in shower, Lowered sink, counter or peephole, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked

Fees

Questions about this hotel

24 answers, each taken from a sourced fact on this page. Showing the 12 most asked.

What time is check-in at The Ritz-Carlton, Laguna Niguel?

Check-in at The Ritz-Carlton, Laguna Niguel starts at 4:00 PM. Source: hotel website, checked .

What time is checkout at The Ritz-Carlton, Laguna Niguel?

Checkout at The Ritz-Carlton, Laguna Niguel is by 11:00 AM. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have free parking?

No, self parking at The Ritz-Carlton, Laguna Niguel costs $75 per night. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have parking?

Yes, The Ritz-Carlton, Laguna Niguel offers parking. Source: hotel website, checked .

How much is valet parking at The Ritz-Carlton, Laguna Niguel?

Valet parking at The Ritz-Carlton, Laguna Niguel costs $75 per night. Source: hotel website, checked .

What is the pet fee at The Ritz-Carlton, Laguna Niguel?

The pet fee at The Ritz-Carlton, Laguna Niguel is $350. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have an airport shuttle?

No, The Ritz-Carlton, Laguna Niguel does not offer an airport shuttle. Source: hotel website, checked .

Is Wi-Fi free at The Ritz-Carlton, Laguna Niguel?

Yes, Wi-Fi at The Ritz-Carlton, Laguna Niguel is free. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have a pool?

Yes, The Ritz-Carlton, Laguna Niguel has a pool. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have a gym?

Yes, The Ritz-Carlton, Laguna Niguel has a fitness room. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have accessible rooms?

Yes, The Ritz-Carlton, Laguna Niguel has accessible rooms. Source: hotel website, checked .

Does The Ritz-Carlton, Laguna Niguel have EV charging?

Yes, The Ritz-Carlton, Laguna Niguel has EV charging. Source: hotel website, checked .

See all 24 questions (plain text, with sources)

Questions this hotel ranks for

Not ranked on a published question yet.

Sources

  • Overture Maps Places · cdla-permissive-2.0 · checked
  • Hotel websites (1) · robots-permitted-page · checked

Last checked