Hotel in City of Industry · 10 amenities verified · 23 questions answered
1 Industry Hills Pkwy, City of Industry, CA 91744
What this place offers
Each item shows where it was stated and when it was last checked.
Bedroom and laundry
- In-room features: Balcony, Coffee maker, In-room safe, Desk, Flat-screen TVhotel website · checked
Internet and office
- Meeting spacehotel website · checked
- Free Wi-Fihotel website · checked
Kitchen and dining
- Free breakfasthotel website · checked
- Breakfast style: Continentalhotel website · checked
Outdoor
- Poolhotel website · checked
Parking and facilities
- Parking availablehotel website · checked
- Fitness roomhotel website · checked
Accessibility
- Accessible roomshotel website · checked
- Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked
Show all 13 amenities and details
Contact details
- Phone: (626) 810-4455Overture Maps Places, overture-places@2026-09-23.1 · checked
- Address: 1 Industry Hills Pkwy, City of Industry, CA 91744Overture Maps Places, overture-places@2026-09-23.1 · checked
- Website: pacificpalmsresort.comOverture Maps Places, overture-places@2026-09-23.1 · checked
Every detail, rated
14 of 196 details rated · 14 based on the hotel's own website · updated Oct 3 2026
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Each line is one specific claim about this hotel. Agree or disagree: every vote moves the rating from 0 to 100, and older votes count for less. A number appears only when the hotel's own website (or its brand standard) backs a claim, or once 5 people have voted; ratings from votes alone are marked Early until 20 votes. No reviews, no text. Ratings never change the score.
Sleep
Are the mattresses firm?
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Are the pillows comfortable?
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Do the sheets feel crisp and cool?
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Does the room get fully dark at night?
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Are the rooms quiet at night?
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19 Sleep details: show the rest
Mattress brand, Pillow options, Sheet thread count, Bed comfort, Sleep quality, Sagging or springs, Pillow firmness, Pillows per guest, Bed sizes, Duvet or blanket, Sheet material, Linen brand, Noise sources, Sleep amenities.
Bathroom
Is the water pressure strong?
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Does the hot water come quickly?
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14 Bathroom details: show the rest
Bathroom size, Toiletries, Towels, Seconds to hot water, Shower and tub, Bathroom privacy, Slow drain, Bathroom fan, Counter space, Toiletry format, Toiletries brand, Bathroom features.
Room
Rooms have a desk to work at
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Rooms have a safe and a balcony
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Is the AC quiet at night?
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20 Room details, 2 rated: show the rest
AC and heating, Outlets or USB by the bed, View, Room size, Room size (sq ft), Room condition, Room location, What the window faced, Type of AC, Lighting, Closet and drawers, Empty fridge, Streaming on the TV, Minibar charging, Kitchen, Windows open, Views by room type.
Cleanliness
Are the rooms clean on arrival?
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9 Cleanliness details: show the rest
Smell, Bathroom cleanliness, Fresh bedding, Floors and carpet, Lobby and halls, Daily cleaning, Bugs or pests, Smoke smell.
Arrival and check-in
Check-in starts at 3:00 PM
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Does check-in take under 10 minutes?
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17 Arrival and check-in details, 1 rated: show the rest
Check-in experience, Room ready on time, Early check-in granted, Late checkout granted, Deposit hold, Deposit release, Finding the entrance, Parking entrance, Valet wait, Minimum check-in age, ID and payment at check-in, Late arrival, Phone as room key, Early check-in fee, Bag storage.
Food and drink
You can make coffee in the room
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Breakfast is continental
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Breakfast is included in the room rate
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Is the breakfast good?
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Are eggs served at breakfast?
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18 Food and drink details, 3 rated: show the rest
Breakfast variety, Breakfast hours, Coffee quality, Breakfast crowding, Breakfast kept stocked, Dietary options at breakfast, Coffee brand, Hotel restaurant, Hotel bar, Restaurants and bars, Room service hours, Snack market, Food within a short walk.
Service
Is the front desk helpful?
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9 Service details: show the rest
Housekeeping frequency, Staff friendliness, Request response time, Problems fixed, Concierge, Bell staff, Languages spoken, Packages for guests.
Property
There is parking on site
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
There is a fitness room
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
There is meeting space or a business center
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Is parking easy?
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24 Property details, 3 rated: show the rest
Elevator wait, Pool crowding, Gym equipment, Pool temperature, Pool size, Pool loungers, Sun on the pool deck, Pool hours, Gym hours, Spa facilities, Spa quality, Laundry, EV chargers, EV charger type, Guest elevators, Rooms last renovated, Rooftop, Security, Lobby atmosphere, Construction noise.
Connectivity
Wi-Fi is free
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Is the Wi-Fi fast enough to stream?
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9 Connectivity details, 1 rated: show the rest
Wi-Fi reliability, Wi-Fi upload, Video calls, Getting online, Cell signal, Phone carrier, Wired internet.
Location
13 Location details: show them
Walkability, Walking at night, Getting around without a car, Rideshare pickup wait, The block, Nearest airport, Nearest beach, Union Station, Nearest Metro rail stop, Nearest grocery store, Nearest freeway, Travel times to landmarks, Airport shuttle.
Money and tipping
Self parking is free
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
Is $3 to $5 a night a typical housekeeping tip?
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13 Money and tipping details, 1 rated: show the rest
Valet tip, Bell staff tip, Unexpected fees, Which unexpected fees, Resort fee covers, Gratuity policy, True total per night, Value for money, Concierge tip, Resort fee amount, Valet per night.
Accessibility
The hotel has roll-in showers, grab bars and shower seats for guests who need them
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
5 Accessibility details, 1 rated: show the rest
Step-free route, Accessible room as booked, Elevator out of service, Bed height.
Families
6 Families details: show them
Cribs and extra beds, Connecting rooms, Kids stay free, Kids menu, Kids pool, Good for kids.
Pets
Two pets per room are allowed
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
6 Pets details, 1 rated: show the rest
Pet fee, Pet weight limit, Pet amenities, Pets left alone, Pet welcome.
Policies
The property is smoke-free
85Based on the hotel's own website, checked Oct 3 2026 · No votes yet
6 Policies details, 1 rated: show the rest
Cancellation, Quiet hours, Late checkout fee, Local guests, Visitors.
Events and seasons
5 Events and seasons details: show them
Pool party or DJ, Game or event crowds, Weddings and private events, Nearest stadium or arena, Nearest convention center.
Sustainability
3 Sustainability details: show them
Green certifications, Linen reuse option, Water refill stations.
Every statement, rating, basis and vote count is in the Markdown and JSON versions of this page.
Questions about the details
Do rooms at Pacific Palms Resort have a desk?
Journeyed rates the statement "Rooms have a desk to work at" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .
Do rooms at Pacific Palms Resort have a safe and a balcony?
Journeyed rates the statement "Rooms have a safe and a balcony" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .
Does check-in at Pacific Palms Resort start at 3:00 PM?
Journeyed rates the statement "Check-in starts at 3:00 PM" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .
Can you make coffee in the room at Pacific Palms Resort?
Journeyed rates the statement "You can make coffee in the room" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .
Tipping in Los Angeles hotels
General US guidance, not specific to this hotel.
- Housekeeping: $2 to $5 per night, left daily with a note 1
- Housekeeping: $2 to $5 per night (citing the American Hotel and Lodging Association); $5 to $20 at luxury hotels 2
- Bell staff: $2 for the first bag, $1 for each additional bag 1
- Bell staff: $2 per bag, up to $5 for a bulky or heavy bag 2
- Valet: $2 to $5 when the car is returned to you 1
- Valet: $2 to $5 2
- Concierge: Nothing for answering questions; $5 to $10 for tickets or reservations 1
- The Emily Post Institute, General Tipping Guide, checked . The page shows no published date.
- AFAR, The Complete Guide to Tipping Hotel Staff in the U.S., updated , checked . Housekeeping range attributed to the American Hotel and Lodging Association.
What guests mention
No counted guest mentions yet.
Where you'll be
1 Industry Hills Pkwy, City of Industry, CA 91744
In City of Industry, Los Angeles area. Closest landmark: City of Industry, 1.9 mi.
Distances to places people visit
- City of Industry1.9 mi
- West Covina3.4 mi
- Covina5.1 mi
- Whittier6.9 mi
- El Monte7.3 mi
- Azusa7.9 mi
- Monrovia9.8 mi
- Arcadia10.3 mi
Show all 26 places nearby
- Pomona10.3 mi
- Fullerton10.4 mi
- Montebello10.6 mi
- Buena Park11.1 mi
- San Gabriel11.7 mi
- Monterey Park11.8 mi
- Norwalk11.9 mi
- Alhambra12.5 mi
- Downey12.8 mi
- Knott's Berry Farm12.9 mi
- Cerritos13.0 mi
- Commerce13.1 mi
- The Huntington Library13.1 mi
- Bell Gardens13.3 mi
- Disneyland Resort14.3 mi
- Bellflower14.5 mi
- Cypress15.0 mi
- Honda Center15.0 mi
Straight-line miles from the hotel's map location (Overture Maps Places, overture-places@2026-09-23.1, checked ) to each landmark.
Things to know
Hotel policies
- Check-in after 3:00 PMhotel website · checked
- Checkout before 12:00 PMhotel website · checked
- Smoke-free propertyhotel website · checked
- Pets per room: 2 petshotel website · checked
Safety and property
- Accessible roomshotel website · checked
- Parking availablehotel website · checked
- Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked
Fees
- Self parking freehotel website · checked
- Smoking fee $200hotel website · checked
Questions about this hotel
23 answers, each taken from a sourced fact on this page. Showing the 12 most asked.
What time is check-in at Pacific Palms Resort?
Check-in at Pacific Palms Resort starts at 3:00 PM. Source: hotel website, checked .
What time is checkout at Pacific Palms Resort?
Checkout at Pacific Palms Resort is by 12:00 PM. Source: hotel website, checked .
Does Pacific Palms Resort have free parking?
Yes, self parking at Pacific Palms Resort is free. Source: hotel website, checked .
Does Pacific Palms Resort have parking?
Yes, Pacific Palms Resort offers parking. Source: hotel website, checked .
Is breakfast included at Pacific Palms Resort?
Yes, Pacific Palms Resort offers free breakfast. Source: hotel website, checked .
Is Wi-Fi free at Pacific Palms Resort?
Yes, Wi-Fi at Pacific Palms Resort is free. Source: hotel website, checked .
Does Pacific Palms Resort have a pool?
Yes, Pacific Palms Resort has a pool. Source: hotel website, checked .
Does Pacific Palms Resort have a gym?
Yes, Pacific Palms Resort has a fitness room. Source: hotel website, checked .
Does Pacific Palms Resort have accessible rooms?
Yes, Pacific Palms Resort has accessible rooms. Source: hotel website, checked .
Is Pacific Palms Resort smoke-free?
Yes, Pacific Palms Resort is a smoke-free property. Source: hotel website, checked .
Does Pacific Palms Resort have meeting space?
Yes, Pacific Palms Resort has meeting space. Source: hotel website, checked .
Where is Pacific Palms Resort located?
Pacific Palms Resort is at 1 Industry Hills Pkwy, City of Industry, CA 91744. Source: Overture Maps Places (overture-places@2026-09-23.1), checked .
See all 23 questions (plain text, with sources)
Questions this hotel ranks for
Sources
- Overture Maps Places · cdla-permissive-2.0 · checked
- Hotel websites (1) · robots-permitted-page · checked
Last checked