Desert Palms Hotel and Suites

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Anaheim Convention Center, about 0.3 miles from Desert Palms Hotel and SuitesArea photo: near Anaheim Convention CenterPhoto: Gage Skidmore from Peoria, AZ, United States of America, CC BY-SA 2.0

Hotel in Anaheim · 15 amenities verified · 29 questions answered

631 W Katella Ave, Anaheim, CA 92802

89.5

Journeyed Score

Out of 100 · as of · formula settled-1.1-facts

How it is computed

What this place offers

Each item shows where it was stated and when it was last checked.

Bedroom and laundry

  • Laundry: Guest laundry (self-service), Laundry or dry cleaning servicehotel website · checked
  • In-room features: Microwavehotel website · checked

Internet and office

Kitchen and dining

  • Free breakfasthotel website · checked
  • In-room kitchenhotel website · checked
  • Breakfast hours: 06:30 to 10:00hotel website · checked
  • Breakfast includes: eggs, waffles, sausage, potatoes, biscuits, fruit, yogurt, cerealhotel website · checked
  • Breakfast style: Hot buffethotel website · checked

Outdoor

Show all 18 amenities and details

Parking and facilities

Accessibility

  • Accessible roomshotel website · checked
  • Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked

Contact details

  • Phone: (714) 535-1133Overture Maps Places, overture-places@2026-09-23.1 · checked
  • Address: 631 W Katella Ave, Anaheim, CA 92802hotel website · checked
  • Website: desertpalmshotel.comOverture Maps Places, overture-places@2026-09-23.1 · checked

Every detail, rated

18 of 196 details rated · 18 based on the hotel's own website · updated Oct 3 2026

Thanks, counted. Your vote moves the rating at the next update.

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Each line is one specific claim about this hotel. Agree or disagree: every vote moves the rating from 0 to 100, and older votes count for less. A number appears only when the hotel's own website (or its brand standard) backs a claim, or once 5 people have voted; ratings from votes alone are marked Early until 20 votes. No reviews, no text. Ratings never change the score.

Sleep

  • Are the mattresses firm?

    Not enough votes yet · be the first

  • Are the pillows comfortable?

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  • Do the sheets feel crisp and cool?

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  • Does the room get fully dark at night?

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  • Are the rooms quiet at night?

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19 Sleep details: show the rest

Mattress brand, Pillow options, Sheet thread count, Bed comfort, Sleep quality, Sagging or springs, Pillow firmness, Pillows per guest, Bed sizes, Duvet or blanket, Sheet material, Linen brand, Noise sources, Sleep amenities.

Agree or disagree on all 19 Sleep details

Bathroom

  • Is the water pressure strong?

    Not enough votes yet · be the first

  • Does the hot water come quickly?

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14 Bathroom details: show the rest

Bathroom size, Toiletries, Towels, Seconds to hot water, Shower and tub, Bathroom privacy, Slow drain, Bathroom fan, Counter space, Toiletry format, Toiletries brand, Bathroom features.

Agree or disagree on all 14 Bathroom details

Room

  • Rooms have a microwave

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Rooms have a kitchen or kitchenette

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Is the AC quiet at night?

    Not enough votes yet · be the first

20 Room details, 2 rated: show the rest

AC and heating, Desk and workspace, Outlets or USB by the bed, View, Room size, Room size (sq ft), Room condition, Room location, What the window faced, Type of AC, Lighting, Closet and drawers, Empty fridge, Streaming on the TV, Minibar charging, Windows open, Views by room type.

Agree or disagree on all 20 Room details

Cleanliness

  • Are the rooms clean on arrival?

    Not enough votes yet · be the first

9 Cleanliness details: show the rest

Smell, Bathroom cleanliness, Fresh bedding, Floors and carpet, Lobby and halls, Daily cleaning, Bugs or pests, Smoke smell.

Agree or disagree on all 9 Cleanliness details

Arrival and check-in

  • Check-in starts at 3:00 PM

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Early check-in costs $35

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Does check-in take under 10 minutes?

    Not enough votes yet · be the first

17 Arrival and check-in details, 2 rated: show the rest

Check-in experience, Room ready on time, Early check-in granted, Late checkout granted, Deposit hold, Deposit release, Finding the entrance, Parking entrance, Valet wait, Minimum check-in age, ID and payment at check-in, Late arrival, Phone as room key, Bag storage.

Agree or disagree on all 17 Arrival and check-in details

Food and drink

  • Breakfast includes eggs, waffles, sausage and potatoes

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Breakfast is served 6:30 AM to 10:00 AM

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Breakfast has hot items

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Breakfast is included in the room rate

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Is the breakfast good?

    Not enough votes yet · be the first

18 Food and drink details, 4 rated: show the rest

Breakfast variety, Coffee quality, In-room coffee, Breakfast crowding, Breakfast kept stocked, Dietary options at breakfast, Coffee brand, Hotel restaurant, Hotel bar, Restaurants and bars, Room service hours, Snack market, Food within a short walk.

Agree or disagree on all 18 Food and drink details

Service

9 Service details: show them

Front desk helpfulness, Housekeeping frequency, Staff friendliness, Request response time, Problems fixed, Concierge, Bell staff, Languages spoken, Packages for guests.

Agree or disagree on all 9 Service details

Property

  • There is parking on site

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • The pool is heated

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • There is a fitness room

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • There is a guest laundry

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • There is meeting space or a business center

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

24 Property details, 5 rated: show the rest

Elevator wait, Pool crowding, Gym equipment, Parking ease, Pool size, Pool loungers, Sun on the pool deck, Pool hours, Gym hours, Spa facilities, Spa quality, EV chargers, EV charger type, Guest elevators, Rooms last renovated, Rooftop, Security, Lobby atmosphere, Construction noise.

Agree or disagree on all 24 Property details

Connectivity

  • Wi-Fi is free

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

9 Connectivity details, 1 rated: show the rest

Wi-Fi speed, Wi-Fi reliability, Wi-Fi upload, Video calls, Getting online, Cell signal, Phone carrier, Wired internet.

Agree or disagree on all 9 Connectivity details

Location

13 Location details: show them

Walkability, Walking at night, Getting around without a car, Rideshare pickup wait, The block, Nearest airport, Nearest beach, Union Station, Nearest Metro rail stop, Nearest grocery store, Nearest freeway, Travel times to landmarks, Airport shuttle.

Agree or disagree on all 13 Location details

Money and tipping

  • Self parking costs $31 a night

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

  • Is $3 to $5 a night a typical housekeeping tip?

    Not enough votes yet · be the first

13 Money and tipping details, 1 rated: show the rest

Valet tip, Bell staff tip, Unexpected fees, Which unexpected fees, Resort fee covers, Gratuity policy, True total per night, Value for money, Concierge tip, Resort fee amount, Valet per night.

Agree or disagree on all 13 Money and tipping details

Accessibility

  • The hotel has roll-in showers, grab bars and shower seats for guests who need them

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

5 Accessibility details, 1 rated: show the rest

Step-free route, Accessible room as booked, Elevator out of service, Bed height.

Agree or disagree on all 5 Accessibility details

Families

6 Families details: show them

Cribs and extra beds, Connecting rooms, Kids stay free, Kids menu, Kids pool, Good for kids.

Agree or disagree on all 6 Families details

Pets

  • Pets are not allowed

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

6 Pets details, 1 rated: show the rest

Pet weight limit, Pets per room, Pet amenities, Pets left alone, Pet welcome.

Agree or disagree on all 6 Pets details

Policies

  • Late checkout costs $35

    85

    Based on the hotel's own website, checked Oct 3 2026 · No votes yet

6 Policies details, 1 rated: show the rest

Cancellation, Quiet hours, Smoking fee, Local guests, Visitors.

Agree or disagree on all 6 Policies details

Events and seasons

5 Events and seasons details: show them

Pool party or DJ, Game or event crowds, Weddings and private events, Nearest stadium or arena, Nearest convention center.

Agree or disagree on all 5 Events and seasons details

Sustainability

3 Sustainability details: show them

Green certifications, Linen reuse option, Water refill stations.

Agree or disagree on all 3 Sustainability details

Every statement, rating, basis and vote count is in the Markdown and JSON versions of this page.

Questions about the details

Do rooms at Desert Palms Hotel and Suites have a microwave?

Journeyed rates the statement "Rooms have a microwave" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Does check-in at Desert Palms Hotel and Suites start at 3:00 PM?

Journeyed rates the statement "Check-in starts at 3:00 PM" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Does early check-in at Desert Palms Hotel and Suites cost $35?

Journeyed rates the statement "Early check-in costs $35" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

Does breakfast at Desert Palms Hotel and Suites include eggs, waffles, sausage and potatoes?

Journeyed rates the statement "Breakfast includes eggs, waffles, sausage and potatoes" 85 out of 100, where 100 means everyone agrees. Based on the hotel's own website, checked Oct 3 2026. Source: Journeyed detail rating, checked .

See all 18 rated details as questions

Tipping in Los Angeles hotels

General US guidance, not specific to this hotel.

  • Housekeeping: $2 to $5 per night, left daily with a note 1
  • Housekeeping: $2 to $5 per night (citing the American Hotel and Lodging Association); $5 to $20 at luxury hotels 2
  • Bell staff: $2 for the first bag, $1 for each additional bag 1
  • Bell staff: $2 per bag, up to $5 for a bulky or heavy bag 2
  • Valet: $2 to $5 when the car is returned to you 1
  • Valet: $2 to $5 2
  • Concierge: Nothing for answering questions; $5 to $10 for tickets or reservations 1
  1. The Emily Post Institute, General Tipping Guide, checked . The page shows no published date.
  2. AFAR, The Complete Guide to Tipping Hotel Staff in the U.S., updated , checked . Housekeeping range attributed to the American Hotel and Lodging Association.

What guests mention

No counted guest mentions yet.

Videos

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Where you'll be

Map of Desert Palms Hotel and Suites and nearby Anaheim Convention Center, Disneyland Resort and Angel Stadium© OpenStreetMap contributors

631 W Katella Ave, Anaheim, CA 92802

In Anaheim, Los Angeles area. Closest landmark: Anaheim Convention Center, 0.3 mi.

Distances to places people visit

Show all 27 places nearby

Straight-line miles from the hotel's map location (Overture Maps Places, overture-places@2026-09-23.1, checked ) to each landmark.

Things to know

Hotel policies

Safety and property

  • Accessible roomshotel website · checked
  • Parking availablehotel website · checked
  • Accessibility features: Roll-in shower, Grab bars, Shower seat or transfer bench, Hearing access (TTY, alert kit or closed captioning), Accessible entrance or route, Elevatorhotel website · checked

Fees

Questions about this hotel

29 answers, each taken from a sourced fact on this page. Showing the 12 most asked.

What time is check-in at Desert Palms Hotel and Suites?

Check-in at Desert Palms Hotel and Suites starts at 3:00 PM. Source: hotel website, checked .

What time is checkout at Desert Palms Hotel and Suites?

Checkout at Desert Palms Hotel and Suites is by 11:00 AM. Source: hotel website, checked .

Does Desert Palms Hotel and Suites have free parking?

No, self parking at Desert Palms Hotel and Suites costs $31 per night. Source: hotel website, checked .

Does Desert Palms Hotel and Suites have parking?

Yes, Desert Palms Hotel and Suites offers parking. Source: hotel website, checked .

Is Desert Palms Hotel and Suites pet friendly?

No, Desert Palms Hotel and Suites does not allow pets. Source: hotel website, checked .

Is breakfast included at Desert Palms Hotel and Suites?

Yes, Desert Palms Hotel and Suites offers free breakfast. Source: hotel website, checked .

Is Wi-Fi free at Desert Palms Hotel and Suites?

Yes, Wi-Fi at Desert Palms Hotel and Suites is free. Source: hotel website, checked .

Does Desert Palms Hotel and Suites have a pool?

Yes, Desert Palms Hotel and Suites has a pool. Source: hotel website, checked .

Does Desert Palms Hotel and Suites have a gym?

Yes, Desert Palms Hotel and Suites has a fitness room. Source: hotel website, checked .

Do rooms at Desert Palms Hotel and Suites have a kitchen?

Yes, Desert Palms Hotel and Suites has rooms with an in-room kitchen. Source: hotel website, checked .

Does Desert Palms Hotel and Suites have accessible rooms?

Yes, Desert Palms Hotel and Suites has accessible rooms. Source: hotel website, checked .

What is the nearest major airport to Desert Palms Hotel and Suites?

The nearest major passenger airport to Desert Palms Hotel and Suites is John Wayne Airport, 9.3 miles away in a straight line. Source: Overture Maps Places, checked .

See all 29 questions (plain text, with sources)

Questions this hotel ranks for

Show all 47 questions

Sources

  • Overture Maps Places · cdla-permissive-2.0 · checked
  • Hotel websites (1) · robots-permitted-page · checked

Last checked